gpenhaligon@asapconnected.com'

About Greg Penhaligon

Vice President, Product, ASAP

February 2017

Make changes to invoices without having to cancel the payment plan first

By |February 9th, 2017|

If you’ve ever had to make a change to an invoice that’s on a payment plan (adding a new item or discount, dropping or transfering a student, editing a fee) then you know how time consuming it can be. First you have to cancel the plan, then make the change, and then create a new payment plan. Too. Many. Steps.

Because everyone is too busy for all of that, starting today we are modifying our payment plan feature to allow you to make changes to invoices on payment plans without having to cancel the plan first. Any increase or decrease in fees that result from your changes will be automatically applied to the plan.

(If you want to […]

December 2016

Fuzzy images on your online registration site? Here’s how to fix them

By |December 1st, 2016|

We recently discovered two issues that were causing the course and staff images on some of our client’s online registration sites to appear fuzzy or distorted. Both problems have now been fixed, but you may still need to take further steps to resolve the issue for your particular site.

One of the issues was causing ASAP to distort the way your images were appearing on your site without harming the original image that we store in our system. If your images were affected by this problem there is nothing further you need to do; those images will now appear correctly.

However, the second issue was affecting the original image by incorrectly increasing the size of uploaded images that were smaller […]

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November 2016

Next ASAP Webinar: Meet Our New Invoice Page

By |November 9th, 2016|

Please join us next Monday, November 14th, for a tour of our newly redesigned invoice page. The new page offers more flexibility around adding and editing items, is much faster, and is much easier to use.

The new page is currently in beta (meaning you can access it from the current invoice page by clicking the “Check out the new Invoice Beta” link) but as of December 1st it will become the default invoice page. We will leave a link up to the old page for a short time and then retire the old page all together.

If you have any questions or just want to see what the new page has to […]

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October 2016

Beautiful new “payment received” and “payment due” emails for all

By |October 20th, 2016|

Today we’re rolling out a beautiful new design for the automated “payment received” and “payment due” emails that we send to your customers. The goal of the project was to make the transaction details more clear, to make it more obvious how to make a payment, and to improve the look of the emails on phones and tablets.

Here’s a picture of the old invoice, followed by the new one (see if you can spot the subtle improvements).

OLD:

 

NEW:

 

A couple of notes:

At the moment you cannot edit the contents of the email templates as you could with the old ones. We should have that ability added to ASAP within the next week or two, and we will notify you when we […]

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September 2016

It’s Here! Google Analytics Integration

By |September 19th, 2016|

You spend lots of time and money promoting your organization and ultimately sending people to your ASAP online registration site. And what do you know about what they do once they get there? Up until now it’s only been which classes they’re ultimately enrolling in.

In order to really optimize the performance of your site you need more information, and for that you need Google Analytics (GA). Today we’re very excited to announce full integration between GA and your online registration site. Just sign up for a GA account (it’s free), plug your GA tracking code into “Google Analytics ID” field on the ASAP Preferences page, and you’re done.

With GA you can see:

where your students are coming from […]

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New Look in Calendar for Pending and Trial Lessons

By |September 9th, 2016|

Now you can tell which private lessons have been paid for, which are still awaiting payment, and which are trial lessons, right from the calendar: A paid lesson has a solid gray border; an unpaid lesson has a dashed border, and a trial lesson has the word “Trial” after the title of the lesson.

May 2016

ASAP Q4 Product Review

By |May 19th, 2016|

Hi everyone, here’s a quick look at what we accomplished over the last three months of 2015 and a preview of what we’re working on next.

This last quarter was all about laying the foundation for future growth and product stability. As our customer base grows, the load placed on ASAP grows as well. While this isn’t an issue at the moment,  we could see that if we continued to grow at this pace, eventually it will affect the performance of our product.

Rather than wait until that day came we decided to put our other work on hold for a few months to focus on the kinds of foundational projects that will […]

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Where did the “Change Status” link go?

By |May 19th, 2016|

You may have noticed that we’ve removed the “Change Status” link from the invoice detail page. By clicking that link you used to be able to change the status of an invoice from PAID to UNPAID, allowing you to add new items to that invoice or edit the amounts of existing items (you couldn’t previously add or edit items on a PAID invoice).

While having the ability to add or remove items from a paid invoice is important to some schools, allowing someone to change an invoice’s status to UNPAID when there’s a payment recorded against it would occasionally result in some strange behavior with the invoice, including the amounts on the invoice not totaling […]

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December 2015

Happy Holidays Everyone!

By |December 22nd, 2015|

We just wanted to take a moment to thank all of you for being our customers and to wish you all the very best for this holiday season and for the new year to come!

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September 2015

Student merge tool down for maintenance

By |September 9th, 2015|

This Saturday, September 12th, we will be taking the student merge tool (Tools > Student Merge) down temporarily while we complete work on a new version of the tool. The new tool will be available some time in October.

Why not make the existing tool available while we work on the new one? 99% of the time the existing tool works perfectly, but there have been reports of student/parent records disappearing after being merged, and we don’t want to take the chance of anyone losing data unexpectedly.

One of the features of the new tool will be the ability to scan your entire student population for duplicates rather than having to go searching name by name. When […]

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