gpenhaligon@asapconnected.com'

About Greg Penhaligon

Vice President, Product, ASAP

June 2017

Notes for Classes and Lessons

By |June 13th, 2017|

You can now enter internal notes regarding a particular class or private lesson in ASAP. Just click the Notes tab, then the Add New Note link to enter your first note. Notes can be viewed under the Notes tab, in addition to a Class Notes report in the Class and Lesson Reports section of the report page where you can view class notes from multiple classes by time period and location.

March 2017

Prevent your ASAP email from being blocked

By |March 28th, 2017|

There is a type of internet scam know as “Phishing”. This is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.

As more and more phishing scams are being circulated via email, email providers are becoming that much more aggressive in their efforts to block it. This is a good thing, but it has also resulted in a higher percentage of legitimate email being misidentified as forged and never making it to its intended recipient. If you have had customers tell you that they’re not receiving their ASAP emails, this may be why.

To address […]

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February 2017

Missed yesterday’s ASAP Update webinar? Watch it here!

By |February 22nd, 2017|

If you missed yesterday’s ASAP Update webinar don’t worry; we knew you were busy so we recorded it. Just click this link to watch it now.

Here’s what we covered:

Product Updates

Updates to our redesigned online registration site
ASAP Embed, a new way for your customers to register for your classes online
Our invoice page redesign
Payment plan improvements
eChecks and recurring billing

Client Services Updates

ASAP University videos
Custom product manuals
ASAP on the road

New Features In Beta

Support for multi-language online registration sites
Surveys 2.0

What’s Coming Next – A look at the ASAP roadmap

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Make changes to invoices without having to cancel the payment plan first

By |February 9th, 2017|

If you’ve ever had to make a change to an invoice that’s on a payment plan (adding a new item or discount, dropping or transfering a student, editing a fee) then you know how time consuming it can be. First you have to cancel the plan, then make the change, and then create a new payment plan. Too. Many. Steps.

Because everyone is too busy for all of that, starting today we are modifying our payment plan feature to allow you to make changes to invoices on payment plans without having to cancel the plan first. Any increase or decrease in fees that result from your changes will be automatically applied to the plan.

(If you want to […]

December 2016

Fuzzy images on your online registration site? Here’s how to fix them

By |December 1st, 2016|

We recently discovered two issues that were causing the course and staff images on some of our client’s online registration sites to appear fuzzy or distorted. Both problems have now been fixed, but you may still need to take further steps to resolve the issue for your particular site.

One of the issues was causing ASAP to distort the way your images were appearing on your site without harming the original image that we store in our system. If your images were affected by this problem there is nothing further you need to do; those images will now appear correctly.

However, the second issue was affecting the original image by incorrectly increasing the size of uploaded images that were smaller […]

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November 2016

Next ASAP Webinar: Meet Our New Invoice Page

By |November 9th, 2016|

Please join us next Monday, November 14th, for a tour of our newly redesigned invoice page. The new page offers more flexibility around adding and editing items, is much faster, and is much easier to use.

The new page is currently in beta (meaning you can access it from the current invoice page by clicking the “Check out the new Invoice Beta” link) but as of December 1st it will become the default invoice page. We will leave a link up to the old page for a short time and then retire the old page all together.

If you have any questions or just want to see what the new page has to […]

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October 2016

Beautiful new “payment received” and “payment due” emails for all

By |October 20th, 2016|

Today we’re rolling out a beautiful new design for the automated “payment received” and “payment due” emails that we send to your customers. The goal of the project was to make the transaction details more clear, to make it more obvious how to make a payment, and to improve the look of the emails on phones and tablets.

Here’s a picture of the old invoice, followed by the new one (see if you can spot the subtle improvements).

OLD:

 

NEW:

 

A couple of notes:

At the moment you cannot edit the contents of the email templates as you could with the old ones. We should have that ability added to ASAP within the next week or two, and we will notify you when we […]

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September 2016

It’s Here! Google Analytics Integration

By |September 19th, 2016|

You spend lots of time and money promoting your organization and ultimately sending people to your ASAP online registration site. And what do you know about what they do once they get there? Up until now it’s only been which classes they’re ultimately enrolling in.

In order to really optimize the performance of your site you need more information, and for that you need Google Analytics (GA). Today we’re very excited to announce full integration between GA and your online registration site. Just sign up for a GA account (it’s free), plug your GA tracking code into “Google Analytics ID” field on the ASAP Preferences page, and you’re done.

With GA you can see:

where your students are coming from […]

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New Look in Calendar for Pending and Trial Lessons

By |September 9th, 2016|

Now you can tell which private lessons have been paid for, which are still awaiting payment, and which are trial lessons, right from the calendar: A paid lesson has a solid gray border; an unpaid lesson has a dashed border, and a trial lesson has the word “Trial” after the title of the lesson.

May 2016

ASAP Q4 Product Review

By |May 19th, 2016|

Hi everyone, here’s a quick look at what we accomplished over the last three months of 2015 and a preview of what we’re working on next.

This last quarter was all about laying the foundation for future growth and product stability. As our customer base grows, the load placed on ASAP grows as well. While this isn’t an issue at the moment,  we could see that if we continued to grow at this pace, eventually it will affect the performance of our product.

Rather than wait until that day came we decided to put our other work on hold for a few months to focus on the kinds of foundational projects that will […]

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