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So far Travis Prowell has created 8 blog entries.

February 2017

Product Update – February 2017

By |February 9th, 2017|

Today we are excited to announce both our most recent updates as well as our latest product roadmap. Let’s get right to it, once again kicking it off with another ASAP Exclusive Feature…

Multi-Language Registration (BETA)

If your organization serves a diverse community with families and individuals who are not native English speakers, this feature is designed for you. With the ability to make your registration website available in multiple languages you gain new opportunities to reach and engage your community.

Find out more about this service from our website

 

Surveys & Evaluations (BETA)

Tired of exporting lists and importing into Survey Monkey, and sending class evaluations manually? Let ASAP’s new automated surveys feature give you […]

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August 2016

Friday 8/26 – partial service disruption

By |August 30th, 2016|

This is a follow-up on the partial disruption of service we experienced on our HSRP net between 08:30-08:50 PST on Friday, 8/26/2016.

The event that caused the disruption in service occurred “upstream” from the ASAP network at one of the core internet service providers. For some background, the ASAP network infrastructure is supported by a redundant HSRP circuit, which is backed by multiple ISPs. The ISPs supporting our Internet connectivity are Level 3, ATT, Verizon, and WV Fiber. Traffic to/from the Internet is load balanced between these 4 providers, and in the event of an catastrophic failure on one of these circuits, our traffic will continue to be supported by […]

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June 2016

Lesson Schedule Change History

By |June 28th, 2016|

As part of our push to provide more transparency into your private lesson scheduling and day-to-day management, we’ve added a new tab to the Private Lesson Detail screen titled “Lesson History”. Similar to the Invoice History tab on your invoices this is where you will find information on changes and updates to the current lesson, specifically with regard to schedule changes.

The new tab will show all of your changes, grouped by date, and let you know who made the change.

With this update the following changes are now being tracked:

– Lesson creation
– Rescheduling one or more lessons
– Cancelling one or more lessons
– Scheduling an unscheduled lesson
– Changing the instructor […]

Update to the private lesson details grid

By |June 22nd, 2016|

This morning we published an update to the private lesson details grid to provide better differentiation on which items are actual scheduled lessons vs lessons that have been cancelled or rescheduled.

You’ll notice now that any lessons that have been cancelled due to attendance (ie: excused absences, instructor makeup, etc) will now show up as faded gray text. The numbering mechanism that is displayed in the first column of the grid will also no longer include these rows so the numbers in the grid should now correspond with the actual number of lessons as displayed in the summary at the top of the page.

This update is part […]

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April 2016

New options for student report templates

By |April 15th, 2016|

We’ve recently made changes to our beloved Student Report, and the underlying data templates that power it.

In addition to giving you the ability to build templates from any data fields for a student, we’ve now added the ability to include aggregates and other related data. For starters, we’ve included the following new options that can be added to any student data template:

Age
Account Balance
Account Credit
Customer Groups
Enrollments
Primary Account Name
Primary Account Email
Primary Account Phone
Tenure (months)

Let us know what else you’d like to see included here and we’ll get to work on it!

For more info regarding how to use data templates with the Student Report, check out this article

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February 2016

New Servers Are Coming!

By |February 25th, 2016|

On Saturday, March 12th April 23rd at 4pm pacific time, we will be performing a major upgrade to the hardware that runs your ASAP system.

For the last few months our engineers have been busy drawing schematics, purchasing servers, and configuring systems that will become the basis for a new ASAP Systems Platform.

The new hardware includes a brand new database server with exponentially more power than what we are running on now, as well as improved configuration for quicker disaster recovery, failover, and scalability.

We’ve also significantly upgraded our physical web servers with greatly improved specs for performance. In addition, all are now running virtualized […]

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November 2015

Changes To Our Software Update Process

By |November 4th, 2015|

In an ongoing commitment to quality and service we have recently decided to change the way we deliver updates to the ASAP platform. And after several months of planning and preparation we are excited to announce that today will be the last of our traditional “weekly updates”, in favor of a new process designed to improve quality and reduce the potential for deployment-related problems. This new process is known as Continuous Delivery and is used by many of the biggest and most successful cloud service providers including Facebook, Google, LinkedIn, Netflix, Airbnb, Atlassian, and even one you may not think of as a software company: Tesla!
 
Historically we have developed and released […]

April 2014

System Alert: Heartbleed Security Vulnerability

By |April 9th, 2014|

As many of you have heard by now, a serious security vulnerability was recently discovered that allowed attackers to access decrypted HTTPS traffic and as a result access secure information in an unencrypted format. The vulnerability is known as the “Heartbleed” bug.

First and foremost, none of the ASAP systems were affected by this bug and no ASAP data was ever compromised directly through this vulnerability. ASAP systems do not in fact use the code libraries (OpenSSL) that contained this particular bug.

But because of the extensive nature of the vulnerability we are strongly suggesting our users, especially those with administrative rights, to change their ASAP system passwords. While ASAP was never […]

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