2406, 2015

ASAP Events Revisited

By |June 24th, 2015|New Features|0 Comments

Hey there everyone, my name is Eric. As some of you may already know, I am your dedicated “Events” guy, charged with improving this side of the product and making ASAP that much easier for our users. We’ve been rethinking Events and just released an update with several improvements I want to call your attention to.

Some of the features we’ve recently added originated as client suggestions, while other ideas evolved as developers and I redesigned the look and layout of your screen. Let’s check out some of the changes.

One of our most recent improvements is a redesign of our Event Detail page. You’ll notice a few things have been […]

203, 2015

Improvements to Recurring Billing

By |March 2nd, 2015|Uncategorized|Comments Off

ASAP’s recurring billing feature gives you the ability to you offer your students various ongoing payment options (weekly, monthly, quarterly and annually) when registering for a class.

While one of our more popular features, we’ve received feedback that we don’t make the fact that a class is set up for recurring billing (or what the specific terms of the billing will be) clear enough to the student when they’re registering for the class.

With this in mind we set about to clarify what the student sees on your online registration site as best we can. The following is a summary of the changes that we’ll be adding to the site this Wednesday (March […]

3001, 2015

New Feature: Switching Private Lesson Instructors

By |January 30th, 2015|Community Arts Education, New Features|1 Comment

So an instructor called this morning to say they need to take the final three weeks of the year off due to a family emergency. Or, you got a call from a student and they would like to switch to a different instructor for the remainder of the semester.

In the past you had to drop these students from their lessons and re-enroll them with a new instructor, meaning that switching instructors was possible but not as easy as it should be. Well today we’re making it a whole lot easier.

There are actually two ways to switch instructors now. Both of them can be done from the student’s private lesson detail […]

1809, 2014

ASA announces Chief Operating Officer

By |September 18th, 2014|Latest News|Comments Off

SUNNYVALE, CA — Administrative Software Applications (ASA) announced today the promotion of its Chief Technical Officer Travis Prowell to the position of Chief Operating Officer, effective immediately.

Citing strong revenue and account growth that surpassed the company’s first quarter 2014 goals, Chief Executive Officer Joel Meyer presented the new management structure at a recent company-wide meeting.  Meyer, at the helm filling both functions since 2004, will increasingly focus on expanding strategic business partnerships and new revenue streams. Prowell will direct all corporate departments and the day-to-day operations of its enterprise registration and management software platform, ASAP.

“Continuing this rate of growth requires that we work on more independent tracks,” Meyer said. “The […]

2208, 2014

New Director hired for Community Arts

By |August 22nd, 2014|Community Arts Education, Latest News|Comments Off

As part of an expansion of Client Services at ASAP, we’re pleased to announce Susanna Kemp is joining us this month directly from the esteemed Levine Music to lead our new Community Arts services group.

“With a 20-year history in software assessment and implementation for non-profits, Susanna’s thorough grasp of the users’ experience will be a valuable voice for arts organizations in our product development process and strategic planning for this market,” said Joel Meyer, CEO.

In her role overseeing ongoing support and services to arts organizations, Susanna will manage a team that steers new clients through design and implementation phases of the ASAP registration and management system. In her […]

1007, 2014

New feature: Redesigned registration forms

By |July 10th, 2014|Uncategorized|8 Comments

For the past several months we’ve been working on a number of improvements to your student registration forms (the ones your student’s complete when registering for a class or creating a new account), and tonight we’re making them available to your customers. Here’s what you need to know:

What are the improvements?

The biggest improvement (for those of you who offer classes to children) is that the new forms allow us to make a parent the primary account holder for a child’s account, rather than the child being the primary account holder as is currently the case.

You’ll now be able to search for a parent’s name via student search (just check the new Show Parents […]

2606, 2014

How To Create and Track Your ASAP Support Requests

By |June 26th, 2014|New Features|Comments Off

Do you want to check the status of a request submitted to ASAP Support? Now you can view all of your support requests, check their statuses, and communicate with our Support team by logging into the ASAP Help Center.
Important: The instructions for logging into the Help Center vary, depending on whether or not you have submitted a request to ASAP Support in the past.
You’ve Previously Submitted a Request to ASAP Support
If you’ve already submitted a request to our Support team via support@asapconnected.com, you’ll need to create a password for your new ASAP Support Account. To do this, go to https://asapconnected.zendesk.com/access/help and enter the email address used to submit your past […]

1906, 2014

New in ASAP: Real Prerequisites!

By |June 19th, 2014|New Features|Comments Off

Many of you offer courses that have prerequisites (“In order to take Advanced Photography you must first take Intro to Photography”). You’ve always been able to enter prerequisite information for a course into ASAP, but that info didn’t actually prevent someone from enrolling in the course; all it did was inform the student that the prerequisite needed to be met.

Today we’re pleased to announce a number of improvements to our prerequisites feature, the most important one being that when a student tries to enroll in a course, if that student has not yet completed the prerequisite for that course, ASAP will now remove that course from the student’s shopping cart and inform […]

2205, 2014

A new, (much) faster way to accept payments.

By |May 22nd, 2014|New Features, Uncategorized|Comments Off

Say a student comes into your office (or calls on the phone) and wants to pay off their balance. Easy right? Well until now you had to search for the student, navigate to their student page, find the right invoice (or invoices), navigate to the payment page… that’s too many steps to complete a task you might have to perform several times a day.

Today we’re happy to announce that we’ve greatly streamlined the process of accepting payments. All you have to do is search for the student, and if the student has a balance due you’ll see it right there under their name:

To accept a payment, just click the “pay […]

904, 2014

System Alert: Heartbleed Security Vulnerability

By |April 9th, 2014|Latest News, Technology|Comments Off

As many of you have heard by now, a serious security vulnerability was recently discovered that allowed attackers to access decrypted HTTPS traffic and as a result access secure information in an unencrypted format. The vulnerability is known as the “Heartbleed” bug.

First and foremost, none of the ASAP systems were affected by this bug and no ASAP data was ever compromised directly through this vulnerability. ASAP systems do not in fact use the code libraries (OpenSSL) that contained this particular bug.

But because of the extensive nature of the vulnerability we are strongly suggesting our users, especially those with administrative rights, to change their ASAP system passwords. While ASAP was never […]