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August 2016

Friday 8/26 – partial service disruption

By |August 30th, 2016|

This is a follow-up on the partial disruption of service we experienced on our HSRP net between 08:30-08:50 PST on Friday, 8/26/2016.

The event that caused the disruption in service occurred “upstream” from the ASAP network at one of the core internet service providers. For some background, the ASAP network infrastructure is supported by a redundant HSRP circuit, which is backed by multiple ISPs. The ISPs supporting our Internet connectivity are Level 3, ATT, Verizon, and WV Fiber. Traffic to/from the Internet is load balanced between these 4 providers, and in the event of an catastrophic failure on one of these circuits, our traffic will continue to be supported by […]

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June 2016

Lesson Schedule Change History

By |June 28th, 2016|

As part of our push to provide more transparency into your private lesson scheduling and day-to-day management, we’ve added a new tab to the Private Lesson Detail screen titled “Lesson History”. Similar to the Invoice History tab on your invoices this is where you will find information on changes and updates to the current lesson, specifically with regard to schedule changes.

The new tab will show all of your changes, grouped by date, and let you know who made the change.

With this update the following changes are now being tracked:

– Lesson creation
– Rescheduling one or more lessons
– Cancelling one or more lessons
– Scheduling an unscheduled lesson
– Changing the instructor […]

That driverless car is cute, but it’s going to replace millions of jobs

By |June 27th, 2016|

We’re now seeing expanded press coverage and discussion about the impact of technology on workers in all types of jobs and industries. Yet I don’t think there is enough awareness across the general public or within government, especially in Washington. Awareness needs to be raised and raised fast.

People continue to blame trade and China and low-wage countries for destroying well-paying jobs, but that is only the tip of the iceberg. Here in the U.S., we already see signs of a potentially enormous decrease in employment levels all across the country in hundreds of companies. Where are the former and future employees going to turn for jobs? There are always […]

May 2016

Where did the “Change Status” link go?

By |May 19th, 2016|

You may have noticed that we’ve removed the “Change Status” link from the invoice detail page. By clicking that link you used to be able to change the status of an invoice from PAID to UNPAID, allowing you to add new items to that invoice or edit the amounts of existing items (you couldn’t previously add or edit items on a PAID invoice).

While having the ability to add or remove items from a paid invoice is important to some schools, allowing someone to change an invoice’s status to UNPAID when there’s a payment recorded against it would occasionally result in some strange behavior with the invoice, including the amounts on the invoice not totaling […]

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Preview our new invoice detail page

By |May 5th, 2016|

We’re excited to announce the beta release of our new invoice detail page, and we’d love to here what you think about it. Updating our invoice page has been a long time coming in regards to the display as well as functionality. As ASAP has grown over the years, more and more features have been added to accommodate the changing market. As such, we are making the new design available today as a public beta.

How To View The New Page

In order to view the new page, go to the original invoice detail page and click the “Check out the new Invoice Beta” link:

If you ever need to get back to the […]

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ASAP University Now Live

By |May 2nd, 2016|

We’re excited to announce the release of ASAP University! ASAP U is a collection of video tutorials specifically designed to get you up and running with ASAP. The tutorials are grouped into four courses:

Registrar Basics
Class Management
Private Lesson Management
A Quick Look Around

The courses are set up as a guided curriculum with each tutorial building upon what you’ve already learned. The four courses include video guides that are quick and instructive, all of which will help you get versed in and up to speed with the different modules in ASAP.

In addition to the video courses, ASAP University also includes scheduled webinars, which are broadcast globally, on our new features and revamped pages, […]

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March 2016

New Instructor Availability Page!

By |March 26th, 2016|

We’re very excited to announce the launch of our new redesigned instructor availability page! Our development team has been busy working on a number of improvements and new features for this page and we’re pleased with the results. The new page will be available live on Thursday, March 24th.

For those of you new to entering availability in ASAP, instructor availability allows you to track when your teaching staff is available to teach. Any availability entered will integrate with the master calendar, making scheduling much easier and quicker. Click here to learn more about how instructor availability works in ASAP.

The new page will have better search and filtering options, as well […]

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February 2016

New Servers Are Coming!

By |February 25th, 2016|

On Saturday, March 12th April 23rd at 4pm pacific time, we will be performing a major upgrade to the hardware that runs your ASAP system.

For the last few months our engineers have been busy drawing schematics, purchasing servers, and configuring systems that will become the basis for a new ASAP Systems Platform.

The new hardware includes a brand new database server with exponentially more power than what we are running on now, as well as improved configuration for quicker disaster recovery, failover, and scalability.

We’ve also significantly upgraded our physical web servers with greatly improved specs for performance. In addition, all are now running virtualized […]

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December 2015

So long to 2015, hello to 2016…

By |December 31st, 2015|

The year 2015 was a year of growth for the U.S. as well as ASAP. The U.S. economy grew, albeit more slowly than expected. Congress passed a few laws, made some headway on the budget and just recently passed the big new replacement to the ‘not very well received’ No Child Left Behind Act. The new ESSA education act, combined with the WIOA (Workforce Innovation and Opportunity Act) bill passed in July, will hopefully lead to more emphasis on local control and flexibility to better align education with the community’s needs.

The realization that not everyone should go to college means more time, effort and resources can and should be spent on vocational training […]

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November 2015

Changes To Our Software Update Process

By |November 4th, 2015|

In an ongoing commitment to quality and service we have recently decided to change the way we deliver updates to the ASAP platform. And after several months of planning and preparation we are excited to announce that today will be the last of our traditional “weekly updates”, in favor of a new process designed to improve quality and reduce the potential for deployment-related problems. This new process is known as Continuous Delivery and is used by many of the biggest and most successful cloud service providers including Facebook, Google, LinkedIn, Netflix, Airbnb, Atlassian, and even one you may not think of as a software company: Tesla!
 
Historically we have developed and released […]