Retail Center With Classes

All Brands OC Sewing Center is a franchise with five stores across Southern California

 

APPLICATION

Online retail purchases, educational classes and club memberships

NEEDS

• 1) Online Registration for hundreds of classes with 24/7 customer access
• 2) Class Management and scheduling for continuous cycle of six-week sessions. Automatic handling of instructor schedules, waitlists and customer changes. Class document sharing for instructional patterns.
• 3) Membership Management for niche classes available only as monthly memberships. Customers can opt for Recurring Billing or enroll annually for a substantial discount.
• 4) eCommerce Management enables customers to add fabric, thread and instruction patterns to the same shopcart as their class enrollment. Major equipment purchases include free training classes.
• 5) Business Management of revenue and enrollments by store location. Individual dashboard metrics customized for each location's manager. Automated payment processing and invoice receipts. Direct emails from the Balance Due Report. Complete revenue tracking to General Ledger accounts.
• 6) Communications Management includes monthly email marketing of new class sessions and retail products. Instructional document sharing by course and abundant photographs.