June 2014

How To Create and Track Your ASAP Support Requests

By |June 26th, 2014|

Do you want to check the status of a request submitted to ASAP Support? Now you can view all of your support requests, check their statuses, and communicate with our Support team by logging into the ASAP Help Center.
Important: The instructions for logging into the Help Center vary, depending on whether or not you have submitted a request to ASAP Support in the past.
You’ve Previously Submitted a Request to ASAP Support
If you’ve already submitted a request to our Support team via support@asapconnected.com, you’ll need to create a password for your new ASAP Support Account. To do this, go to https://asapconnected.zendesk.com/access/help and enter the email address used to submit your past […]

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New in ASAP: Real Prerequisites!

By |June 19th, 2014|

Many of you offer courses that have prerequisites (“In order to take Advanced Photography you must first take Intro to Photography”). You’ve always been able to enter prerequisite information for a course into ASAP, but that info didn’t actually prevent someone from enrolling in the course; all it did was inform the student that the prerequisite needed to be met.

Today we’re pleased to announce a number of improvements to our prerequisites feature, the most important one being that when a student tries to enroll in a course, if that student has not yet completed the prerequisite for that course, ASAP will now remove that course from the student’s shopping cart and inform […]

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