There is a type of internet scam know as “Phishing”. This is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
As more and more phishing scams are being circulated via email, email providers are becoming that much more aggressive in their efforts to block it. This is a good thing, but it has also resulted in a higher percentage of legitimate email being misidentified as forged and never making it to its intended recipient. If you have had customers tell you that they’re not receiving their ASAP emails, this may be why.
To address […]