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About Eric Lam

Just your everyday Product Specialist, working specifically to better our Events and Financials side of ASAP.

July 2019

Revenue Detail with Payment Report

By |July 5th, 2019|

We have moved an important custom query into the Financials Table in the Master Report page.  The Revenue Detail with Payment can now be found there https://app.asapconnected.com/ReportList.aspx in the Financials table and directly from this URL  https://app.asapconnected.com/reports/customquery.aspx?ReportID=12903

We have also added the Individual Invoice Item ID and hope that this goes further in helping you manage your deferred revenue.

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ASAP Updates – June 2019

By |July 1st, 2019|

The following changes were made to ASAP 3 (also known as ASAP Classic) in June:

From the Student report’s template builder, removed duplicated text and commas.  Fixed a bug where test scores were not being displayed on the Transcript. Fixed a bug where donations were not appearing in the Transaction G/L Breakdown report. When reviewing your Product Relationships, we’ve added columns for Item Type and Item Codes. On the YR Instructor report, when filtering your results, you should now be able to see the instructor ID, email, and separate columns for first and last name when exporting. Fixed a bug where in some areas, the attendance time was displaying in military time. 

These changes are specifically for the CA Adult Schools: 

Fixed a […]

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Performance issues updates

By |July 1st, 2019|

Monday July 1 – 12:30pm CT The temporary outages and system slowness users were reporting over the weekend have been resolved. If you continue to experience any system slowness or trouble with logging in, please submit a support ticket by emailing support@asapconnected.com. We appreciate your patience as we worked through troubleshooting the technical issues and apologize for any inconvenience. Monday July 1 – 11:00am CT  Hello— Our technical team is working to resolve intermittent issues that are causing brief outages (2-3 minutes) and slow performance. We apologize for this inconvenience. This page will be updated with new information as our team works to resolve this issue.

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May 2019

ASAP Updates – May 29, 2019

By |May 29th, 2019|

The following changes were made to ASAP 3 (also known as ASAP Classic) on 5/24/2019:

When students are registering online, the system will now validate to see if there is a matching birthdate, email address, and state ID to an already existing user to prevent creating a duplicate record. 

When admins are creating a student, the system will now validate to see if there is a matching birthdate, email address, and state ID to an already existing user to prevent creating a duplicate record. Private Lesson Roll module now has messaging and validation to avoid overload when you copy lessons from one time period to another. 

These changes are specifically for the CA Adult Schools: 

On the “TOPS Update Records” […]

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May 2016

Preview our new invoice detail page

By |May 5th, 2016|

We’re excited to announce the beta release of our new invoice detail page, and we’d love to here what you think about it. Updating our invoice page has been a long time coming in regards to the display as well as functionality. As ASAP has grown over the years, more and more features have been added to accommodate the changing market. As such, we are making the new design available today as a public beta.

How To View The New Page

In order to view the new page, go to the original invoice detail page and click the “Check out the new Invoice Beta” link:

If you ever need to get back to the […]

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January 2016

ASAP Now Accepting eChecks for BluePay!

By |January 13th, 2016|

As we continue to integrate with the multitude of different merchant payment gateway processors within ASAP, we are happy to announce we now accept Automated Clearing House (ACH) or eChecks with BluePay. This feature has been requested for quite some time and we’re proud to include it among ASAP’s robust payment options for customers. Some of the benefits with eChecks include an increase to sales by offering flexibility in payment types received as well as the ability to cut down on costs associated with paper processing checks. This could mean more revenue and less money spent on time-consuming processes.

eChecks are provided by BluePay as a means to not only offer fast and convenient services […]

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June 2015

ASAP Events Revisited

By |June 24th, 2015|

Hey there everyone, my name is Eric. As some of you may already know, I am your dedicated “Events” guy, charged with improving this side of the product and making ASAP that much easier for our users. We’ve been rethinking Events and just released an update with several improvements I want to call your attention to.

Some of the features we’ve recently added originated as client suggestions, while other ideas evolved as developers and I redesigned the look and layout of your screen. Let’s check out some of the changes.

One of our most recent improvements is a redesign of our Event Detail page. You’ll notice a few things have been […]

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