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About Ilana Fried

Associate Product Manager, ASAP

June 2014

How To Create and Track Your ASAP Support Requests

By |June 26th, 2014|

Do you want to check the status of a request submitted to ASAP Support? Now you can view all of your support requests, check their statuses, and communicate with our Support team by logging into the ASAP Help Center.
Important: The instructions for logging into the Help Center vary, depending on whether or not you have submitted a request to ASAP Support in the past.
You’ve Previously Submitted a Request to ASAP Support
If you’ve already submitted a request to our Support team via support@asapconnected.com, you’ll need to create a password for your new ASAP Support Account. To do this, go to https://asapconnected.zendesk.com/access/help and enter the email address used to submit your past […]

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March 2014

Upcoming in ASAP: Lesson Packages

By |March 11th, 2014|

 
Today, we’re proud to introduce Lesson Packages. This is a new feature just entering beta mode in our Private Lessons module. The basic elements of the Lesson Packages — how they work and how they’re managed — are outlined here on the ASAP Support site. So let’s take a look at how they can benefit your organization.
First, what are Lesson Packages?
Let’s imagine that Samantha, a customer, wants to purchase eight private dance lessons for the upcoming school term. She doesn’t know the details of the lessons yet. But she wants to make the payment and the commitment today. Now, with Lesson Packages, she can do this. By going online to […]

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February 2014

New in ASAP: The Redesigned Events Page

By |February 10th, 2014|

Everyone loves events. Whether they’re seasonal parties or educational talks, events are community experiences. So, this winter, ASAP gave our Events page a serious upgrade, which we’re pleased to introduce today. Our new Events page is faster, sleeker and better than ever.

Here’s how it looks:

So, what’s the difference?

First, the page loads faster! We’ve made an effort to deliver a speedy and extra reliable page, and it’s finally out.

Second, we’ve redesigned the user interface, providing a simpler user experience.
To do this, we divided the page into four basic sections, which are detailed below:

1) Event information is at the top, which includes the event name, event code, schedule, location, capacity and settings […]

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