You can now enter internal notes regarding a particular class or private lesson in ASAP. Just click the Notes tab, then the Add New Note link to enter your first note. Notes can be viewed under the Notes tab, in addition to a Class Notes report in the Class and Lesson Reports section of the report page where you can view class notes from multiple classes by time period and location.
There is a type of internet scam know as “Phishing”. This is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
As more and more phishing scams are being circulated via email, email providers are becoming that much more aggressive in their efforts to block it. This is a good thing, but it has also resulted in a higher percentage of legitimate email being misidentified as forged and never making it to its intended recipient. If you have had customers tell you that they’re not receiving their ASAP emails, this may be why.
To address […]
If you missed yesterday’s ASAP Update webinar don’t worry; we knew you were busy so we recorded it. Just click this link to watch it now.
Here’s what we covered:
Updates to our redesigned online registration site
ASAP Embed, a new way for your customers to register for your classes online
Our invoice page redesign
Payment plan improvements
eChecks and recurring billing
Client Services Updates
ASAP University videos
Custom product manuals
ASAP on the road
New Features In Beta
Support for multi-language online registration sites
What’s Coming Next – A look at the ASAP roadmap
If you’ve ever had to make a change to an invoice that’s on a payment plan (adding a new item or discount, dropping or transfering a student, editing a fee) then you know how time consuming it can be. First you have to cancel the plan, then make the change, and then create a new payment plan. Too. Many. Steps.
Because everyone is too busy for all of that, starting today we are modifying our payment plan feature to allow you to make changes to invoices on payment plans without having to cancel the plan first. Any increase or decrease in fees that result from your changes will be automatically applied to the plan.
(If you want to […]
Today we are excited to announce both our most recent updates as well as our latest product roadmap. Let’s get right to it, once again kicking it off with another ASAP Exclusive Feature…
Multi-Language Registration (BETA)
If your organization serves a diverse community with families and individuals who are not native English speakers, this feature is designed for you. With the ability to make your registration website available in multiple languages you gain new opportunities to reach and engage your community.
Find out more about this service from our website
Surveys & Evaluations (BETA)
Tired of exporting lists and importing into Survey Monkey, and sending class evaluations manually? Let ASAP’s new automated surveys feature give you […]
We recently discovered two issues that were causing the course and staff images on some of our client’s online registration sites to appear fuzzy or distorted. Both problems have now been fixed, but you may still need to take further steps to resolve the issue for your particular site.
One of the issues was causing ASAP to distort the way your images were appearing on your site without harming the original image that we store in our system. If your images were affected by this problem there is nothing further you need to do; those images will now appear correctly.
However, the second issue was affecting the original image by incorrectly increasing the size of uploaded images that were smaller […]
Please join us next Monday, November 14th, for a tour of our newly redesigned invoice page. The new page offers more flexibility around adding and editing items, is much faster, and is much easier to use.
The new page is currently in beta (meaning you can access it from the current invoice page by clicking the “Check out the new Invoice Beta” link) but as of December 1st it will become the default invoice page. We will leave a link up to the old page for a short time and then retire the old page all together.
If you have any questions or just want to see what the new page has to […]
Today we’re rolling out a beautiful new design for the automated “payment received” and “payment due” emails that we send to your customers. The goal of the project was to make the transaction details more clear, to make it more obvious how to make a payment, and to improve the look of the emails on phones and tablets.
Here’s a picture of the old invoice, followed by the new one (see if you can spot the subtle improvements).
A couple of notes:
At the moment you cannot edit the contents of the email templates as you could with the old ones. We should have that ability added to ASAP within the next week or two, and we will notify you when we […]
You spend lots of time and money promoting your organization and ultimately sending people to your ASAP online registration site. And what do you know about what they do once they get there? Up until now it’s only been which classes they’re ultimately enrolling in.
In order to really optimize the performance of your site you need more information, and for that you need Google Analytics (GA). Today we’re very excited to announce full integration between GA and your online registration site. Just sign up for a GA account (it’s free), plug your GA tracking code into “Google Analytics ID” field on the ASAP Preferences page, and you’re done.
With GA you can see:
where your students are coming from […]
It is natural to dread change, especially from an organizational perspective. Everything is ticking along nicely and then one shift creates some serious challenges. This is especially clear when someone using a system leaves and no one really knows what on earth they’ve been doing for the last few years.
There are some things you can adopt now to help with any transition and make the management and use of systems quickly transferable between users. In fact, we’d recommend you make it a requirement of your System Administrator to produce and maintain documentation that would allow for a smooth handover.
Using the ASAP support site usually gets you what you need when you […]