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May 2020

A need for community education organizations in post-COVID-19 world

By |May 18th, 2020|

I work with community education organizations across the U.S. using Vanco Education’s administration software, ASAP. I can’t think of one Vanco client that has not been directly affected by this disease. Things have sometimes looked bleak as I’ve worked with clients to close their spring operations in recent weeks. Of course, we all remain nervous about the future. But I’m seeing real reasons for cautious optimism about the coming months.

One thing has not changed during our enforced pause. Students and post-graduate learners need accessible and affordable education and training options to help them thrive in a competitive economy. For many of these people, the cost of a university education […]

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April 2020

Feature Enhancement – March 23

By |April 1st, 2020|

We’ve heard your feedback and are happy to share that as of March 23, 2020, the daily batch processing for ConnexPoint users is from midnight to midnight in your time zone.  This is a change from the previous settlement time of 5 PM to 5 PM PST. Payments after 5 pm on March 22 were included in the March 23 batch.   

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July 2019

Performance issues updates

By |July 1st, 2019|

Monday July 1 – 12:30pm CT The temporary outages and system slowness users were reporting over the weekend have been resolved. If you continue to experience any system slowness or trouble with logging in, please submit a support ticket by emailing support@asapconnected.com. We appreciate your patience as we worked through troubleshooting the technical issues and apologize for any inconvenience. Monday July 1 – 11:00am CT  Hello— Our technical team is working to resolve intermittent issues that are causing brief outages (2-3 minutes) and slow performance. We apologize for this inconvenience. This page will be updated with new information as our team works to resolve this issue.

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May 2019

ASAP Updates – May 29, 2019

By |May 29th, 2019|

The following changes were made to ASAP 3 (also known as ASAP Classic) on 5/24/2019:

When students are registering online, the system will now validate to see if there is a matching birthdate, email address, and state ID to an already existing user to prevent creating a duplicate record. 

When admins are creating a student, the system will now validate to see if there is a matching birthdate, email address, and state ID to an already existing user to prevent creating a duplicate record. Private Lesson Roll module now has messaging and validation to avoid overload when you copy lessons from one time period to another. 

These changes are specifically for the CA Adult Schools: 

On the “TOPS Update Records” […]

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April 2019

ASAP Beta Updates for 4/9/2019

By |April 15th, 2019|

This week’s ASAP Beta release features mostly bug fixes and a few small enhancements:

The student listings page is now the landing page when you login to ASAP.

The class listings page and the calendar now load more quickly.

The link to a student’s public account will now load the new online registration site, if your organization is using the new site.

We now display a confirmation message before we allow a user to delete a class.

ASAP will now load a Page Not Found message if you click on a link that leads to a page that no longer exists.

If you enter the wrong email address when logging into ASAP, the system will warn […]

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June 2017

Notes for Classes and Lessons

By |June 13th, 2017|

You can now enter internal notes regarding a particular class or private lesson in ASAP. Just click the Notes tab, then the Add New Note link to enter your first note. Notes can be viewed under the Notes tab, in addition to a Class Notes report in the Class and Lesson Reports section of the report page where you can view class notes from multiple classes by time period and location.

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March 2017

Prevent your ASAP email from being blocked

By |March 28th, 2017|

There is a type of internet scam know as “Phishing”. This is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.

As more and more phishing scams are being circulated via email, email providers are becoming that much more aggressive in their efforts to block it. This is a good thing, but it has also resulted in a higher percentage of legitimate email being misidentified as forged and never making it to its intended recipient. If you have had customers tell you that they’re not receiving their ASAP emails, this may be why.

To address […]

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February 2017

Missed yesterday’s ASAP Update webinar?

By |February 22nd, 2017|

If you missed yesterday’s ASAP Update webinar don’t worry, here’s what we covered: .

Product Updates

Updates to our redesigned online registration site
ASAP Embed, a new way for your customers to register for your classes online
Our invoice page redesign
Payment plan improvements
eChecks and recurring billing

Client Services Updates

ASAP University videos
Custom product manuals
ASAP on the road

New Features In Beta

Support for multi-language online registration sites
Surveys 2.0

What’s Coming Next – A look at the ASAP roadmap

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Make changes to invoices without having to cancel the payment plan first

By |February 9th, 2017|

If you’ve ever had to make a change to an invoice that’s on a payment plan (adding a new item or discount, dropping or transfering a student, editing a fee) then you know how time consuming it can be. First you have to cancel the plan, then make the change, and then create a new payment plan. Too. Many. Steps.

Because everyone is too busy for all of that, starting today we are modifying our payment plan feature to allow you to make changes to invoices on payment plans without having to cancel the plan first. Any increase or decrease in fees that result from your changes will be automatically applied to the plan.

(If you want to […]

September 2016

It’s Here! Google Analytics Integration

By |September 19th, 2016|

You spend lots of time and money promoting your organization and ultimately sending people to your ASAP online registration site. And what do you know about what they do once they get there? Up until now it’s only been which classes they’re ultimately enrolling in.

In order to really optimize the performance of your site you need more information, and for that you need Google Analytics (GA). Today we’re very excited to announce full integration between GA and your online registration site. Just sign up for a GA account (it’s free), plug your GA tracking code into “Google Analytics ID” field on the ASAP Preferences page, and you’re done.

With GA you can see:

where your students are coming from […]

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