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September 2016

Don’t Be Surprised When Change Happens

By |September 9th, 2016|

It is natural to dread change, especially from an organizational perspective. Everything is ticking along nicely and then one shift creates some serious challenges. This is especially clear when someone using a system leaves and no one really knows what on earth they’ve been doing for the last few years.

There are some things you can adopt now to help with any transition and make the management and use of systems quickly transferable between users.  In fact, we’d recommend you make it a requirement of your System Administrator to produce and maintain documentation that would allow for a smooth handover.

Using the ASAP support site usually gets you what you need when you […]

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August 2016

Friday 8/26 – partial service disruption

By |August 30th, 2016|

This is a follow-up on the partial disruption of service we experienced on our HSRP net between 08:30-08:50 PST on Friday, 8/26/2016.

The event that caused the disruption in service occurred “upstream” from the ASAP network at one of the core internet service providers. For some background, the ASAP network infrastructure is supported by a redundant HSRP circuit, which is backed by multiple ISPs. The ISPs supporting our Internet connectivity are Level 3, ATT, Verizon, and WV Fiber. Traffic to/from the Internet is load balanced between these 4 providers, and in the event of an catastrophic failure on one of these circuits, our traffic will continue to be supported by […]

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June 2016

Lesson Schedule Change History

By |June 28th, 2016|

As part of our push to provide more transparency into your private lesson scheduling and day-to-day management, we’ve added a new tab to the Private Lesson Detail screen titled “Lesson History”. Similar to the Invoice History tab on your invoices this is where you will find information on changes and updates to the current lesson, specifically with regard to schedule changes.

The new tab will show all of your changes, grouped by date, and let you know who made the change.

With this update the following changes are now being tracked:

– Lesson creation
– Rescheduling one or more lessons
– Cancelling one or more lessons
– Scheduling an unscheduled lesson
– Changing the instructor […]

That driverless car is cute, but it’s going to replace millions of jobs

By |June 27th, 2016|

We’re now seeing expanded press coverage and discussion about the impact of technology on workers in all types of jobs and industries. Yet I don’t think there is enough awareness across the general public or within government, especially in Washington. Awareness needs to be raised and raised fast.

People continue to blame trade and China and low-wage countries for destroying well-paying jobs, but that is only the tip of the iceberg. Here in the U.S., we already see signs of a potentially enormous decrease in employment levels all across the country in hundreds of companies. Where are the former and future employees going to turn for jobs? There are always […]

Update to the private lesson details grid

By |June 22nd, 2016|

This morning we published an update to the private lesson details grid to provide better differentiation on which items are actual scheduled lessons vs lessons that have been cancelled or rescheduled.

You’ll notice now that any lessons that have been cancelled due to attendance (ie: excused absences, instructor makeup, etc) will now show up as faded gray text. The numbering mechanism that is displayed in the first column of the grid will also no longer include these rows so the numbers in the grid should now correspond with the actual number of lessons as displayed in the summary at the top of the page.

This update is part […]

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May 2016

Where did the “Change Status” link go?

By |May 19th, 2016|

You may have noticed that we’ve removed the “Change Status” link from the invoice detail page. By clicking that link you used to be able to change the status of an invoice from PAID to UNPAID, allowing you to add new items to that invoice or edit the amounts of existing items (you couldn’t previously add or edit items on a PAID invoice).

While having the ability to add or remove items from a paid invoice is important to some schools, allowing someone to change an invoice’s status to UNPAID when there’s a payment recorded against it would occasionally result in some strange behavior with the invoice, including the amounts on the invoice not totaling […]

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Preview our new invoice detail page

By |May 5th, 2016|

We’re excited to announce the beta release of our new invoice detail page, and we’d love to here what you think about it. Updating our invoice page has been a long time coming in regards to the display as well as functionality. As ASAP has grown over the years, more and more features have been added to accommodate the changing market. As such, we are making the new design available today as a public beta.

How To View The New Page

In order to view the new page, go to the original invoice detail page and click the “Check out the new Invoice Beta” link:

If you ever need to get back to the […]

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ASAP University Now Live

By |May 2nd, 2016|

We’re excited to announce the release of ASAP University! ASAP U is a collection of video tutorials specifically designed to get you up and running with ASAP. The tutorials are grouped into four courses:

Registrar Basics
Class Management
Private Lesson Management
A Quick Look Around

The courses are set up as a guided curriculum with each tutorial building upon what you’ve already learned. The four courses include video guides that are quick and instructive, all of which will help you get versed in and up to speed with the different modules in ASAP.

In addition to the video courses, ASAP University also includes scheduled webinars, which are broadcast globally, on our new features and revamped pages, […]

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March 2016

New Instructor Availability Page!

By |March 26th, 2016|

We’re very excited to announce the launch of our new redesigned instructor availability page! Our development team has been busy working on a number of improvements and new features for this page and we’re pleased with the results. The new page will be available live on Thursday, March 24th.

For those of you new to entering availability in ASAP, instructor availability allows you to track when your teaching staff is available to teach. Any availability entered will integrate with the master calendar, making scheduling much easier and quicker. Click here to learn more about how instructor availability works in ASAP.

The new page will have better search and filtering options, as well […]

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February 2016

New Servers Are Coming!

By |February 25th, 2016|

On Saturday, March 12th April 23rd at 4pm pacific time, we will be performing a major upgrade to the hardware that runs your ASAP system.

For the last few months our engineers have been busy drawing schematics, purchasing servers, and configuring systems that will become the basis for a new ASAP Systems Platform.

The new hardware includes a brand new database server with exponentially more power than what we are running on now, as well as improved configuration for quicker disaster recovery, failover, and scalability.

We’ve also significantly upgraded our physical web servers with greatly improved specs for performance. In addition, all are now running virtualized […]

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