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Whenever a new feature is added, or something gets fixed, we’ll tell you about it here.

February 2017

Product Update – February 2017

By |February 9th, 2017|

Today we are excited to announce both our most recent updates as well as our latest product roadmap. Let’s get right to it, once again kicking it off with another ASAP Exclusive Feature…

Multi-Language Registration (BETA)

If your organization serves a diverse community with families and individuals who are not native English speakers, this feature is designed for you. With the ability to make your registration website available in multiple languages you gain new opportunities to reach and engage your community.

Find out more about this service from our website

 

Surveys & Evaluations (BETA)

Tired of exporting lists and importing into Survey Monkey, and sending class evaluations manually? Let ASAP’s new automated surveys feature give you […]

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December 2016

Fuzzy images on your online registration site? Here’s how to fix them

By |December 1st, 2016|

We recently discovered two issues that were causing the course and staff images on some of our client’s online registration sites to appear fuzzy or distorted. Both problems have now been fixed, but you may still need to take further steps to resolve the issue for your particular site.

One of the issues was causing ASAP to distort the way your images were appearing on your site without harming the original image that we store in our system. If your images were affected by this problem there is nothing further you need to do; those images will now appear correctly.

However, the second issue was affecting the original image by incorrectly increasing the size of uploaded images that were smaller […]

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November 2016

Next ASAP Webinar: Meet Our New Invoice Page

By |November 9th, 2016|

Please join us next Monday, November 14th, for a tour of our newly redesigned invoice page. The new page offers more flexibility around adding and editing items, is much faster, and is much easier to use.

The new page is currently in beta (meaning you can access it from the current invoice page by clicking the “Check out the new Invoice Beta” link) but as of December 1st it will become the default invoice page. We will leave a link up to the old page for a short time and then retire the old page all together.

If you have any questions or just want to see what the new page has to […]

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October 2016

Beautiful new “payment received” and “payment due” emails for all

By |October 20th, 2016|

Today we’re rolling out a beautiful new design for the automated “payment received” and “payment due” emails that we send to your customers. The goal of the project was to make the transaction details more clear, to make it more obvious how to make a payment, and to improve the look of the emails on phones and tablets.

Here’s a picture of the old invoice, followed by the new one (see if you can spot the subtle improvements).

OLD:

 

NEW:

 

A couple of notes:

At the moment you cannot edit the contents of the email templates as you could with the old ones. We should have that ability added to ASAP within the next week or two, and we will notify you when we […]

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September 2016

It’s Here! Google Analytics Integration

By |September 19th, 2016|

You spend lots of time and money promoting your organization and ultimately sending people to your ASAP online registration site. And what do you know about what they do once they get there? Up until now it’s only been which classes they’re ultimately enrolling in.

In order to really optimize the performance of your site you need more information, and for that you need Google Analytics (GA). Today we’re very excited to announce full integration between GA and your online registration site. Just sign up for a GA account (it’s free), plug your GA tracking code into “Google Analytics ID” field on the ASAP Preferences page, and you’re done.

With GA you can see:

where your students are coming from […]

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Don’t Be Surprised When Change Happens

By |September 9th, 2016|

It is natural to dread change, especially from an organizational perspective. Everything is ticking along nicely and then one shift creates some serious challenges. This is especially clear when someone using a system leaves and no one really knows what on earth they’ve been doing for the last few years.

There are some things you can adopt now to help with any transition and make the management and use of systems quickly transferable between users.  In fact, we’d recommend you make it a requirement of your System Administrator to produce and maintain documentation that would allow for a smooth handover.

Using the ASAP support site usually gets you what you need when you […]

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New Look in Calendar for Pending and Trial Lessons

By |September 9th, 2016|

Now you can tell which private lessons have been paid for, which are still awaiting payment, and which are trial lessons, right from the calendar: A paid lesson has a solid gray border; an unpaid lesson has a dashed border, and a trial lesson has the word “Trial” after the title of the lesson.

August 2016

Friday 8/26 – partial service disruption

By |August 30th, 2016|

This is a follow-up on the partial disruption of service we experienced on our HSRP net between 08:30-08:50 PST on Friday, 8/26/2016.

The event that caused the disruption in service occurred “upstream” from the ASAP network at one of the core internet service providers. For some background, the ASAP network infrastructure is supported by a redundant HSRP circuit, which is backed by multiple ISPs. The ISPs supporting our Internet connectivity are Level 3, ATT, Verizon, and WV Fiber. Traffic to/from the Internet is load balanced between these 4 providers, and in the event of an catastrophic failure on one of these circuits, our traffic will continue to be supported by […]

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June 2016

Lesson Schedule Change History

By |June 28th, 2016|

As part of our push to provide more transparency into your private lesson scheduling and day-to-day management, we’ve added a new tab to the Private Lesson Detail screen titled “Lesson History”. Similar to the Invoice History tab on your invoices this is where you will find information on changes and updates to the current lesson, specifically with regard to schedule changes.

The new tab will show all of your changes, grouped by date, and let you know who made the change.

With this update the following changes are now being tracked:

– Lesson creation
– Rescheduling one or more lessons
– Cancelling one or more lessons
– Scheduling an unscheduled lesson
– Changing the instructor […]

That driverless car is cute, but it’s going to replace millions of jobs

By |June 27th, 2016|

We’re now seeing expanded press coverage and discussion about the impact of technology on workers in all types of jobs and industries. Yet I don’t think there is enough awareness across the general public or within government, especially in Washington. Awareness needs to be raised and raised fast.

People continue to blame trade and China and low-wage countries for destroying well-paying jobs, but that is only the tip of the iceberg. Here in the U.S., we already see signs of a potentially enormous decrease in employment levels all across the country in hundreds of companies. Where are the former and future employees going to turn for jobs? There are always […]