Hey there everyone, my name is Eric. As some of you may already know, I am your dedicated “Events” guy, charged with improving this side of the product and making ASAP that much easier for our users. We’ve been rethinking Events and just released an update with several improvements I want to call your attention to.
Some of the features we’ve recently added originated as client suggestions, while other ideas evolved as developers and I redesigned the look and layout of your screen. Let’s check out some of the changes.
One of our most recent improvements is a redesign of our Event Detail page. You’ll notice a few things have been rearranged. Mainly, the location of the tickets sold, available, and revenue generated are now placed closer to the top so you can quickly see which ticket types are bringing in the most revenue. Also with the redesign, we’ve added features to the “Ticket Holders” table. For instance, you can now contact the registrant either by phone or email directly from the table. You’ll also see this neat little link called “Return” which allows an admin to return tickets to a purchaser. Check out our Returning Tickets article on our support site for more details.
Another addition I really like is the option to duplicate multiple events. Have you ever had an instance where you were creating an event and wanted to host it on multiple days? Instead of having to add a new event for each day the event is planned, we’ve introduced repeating events! Check out this article on Repeating Events to set this up for your own organization.
I am clearly a huge fan of the Events side of the product and am always looking for ways to improve. If you have any suggestions for either the product or the next topic for me to write on, please leave a comment here at the Suggestions for Event Improvements. I’ll be sure to get back to you.