September 2016

New Look in Calendar for Pending and Trial Lessons

By |September 9th, 2016|

Now you can tell which private lessons have been paid for, which are still awaiting payment, and which are trial lessons, right from the calendar: A paid lesson has a solid gray border; an unpaid lesson has a dashed border, and a trial lesson has the word “Trial” after the title of the lesson.

January 2015

New Feature: Switching Private Lesson Instructors

By |January 30th, 2015|

So an instructor called this morning to say they need to take the final three weeks of the year off due to a family emergency. Or, you got a call from a student and they would like to switch to a different instructor for the remainder of the semester.

In the past you had to drop these students from their lessons and re-enroll them with a new instructor, meaning that switching instructors was possible but not as easy as it should be. Well today we’re making it a whole lot easier.

There are actually two ways to switch instructors now. Both of them can be done from the student’s private lesson detail […]

August 2014

New Director hired for Community Arts

By |August 22nd, 2014|

As part of an expansion of Client Services at ASAP, we’re pleased to announce Susanna Kemp is joining us this month directly from the esteemed Levine Music to lead our new Community Arts services group.

“With a 20-year history in software assessment and implementation for non-profits, Susanna’s thorough grasp of the users’ experience will be a valuable voice for arts organizations in our product development process and strategic planning for this market,” said Joel Meyer, CEO.

In her role overseeing ongoing support and services to arts organizations, Susanna will manage a team that steers new clients through design and implementation phases of the ASAP registration and management system. In her […]

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March 2014

Upcoming in ASAP: Lesson Packages

By |March 11th, 2014|

 
Today, we’re proud to introduce Lesson Packages. This is a new feature just entering beta mode in our Private Lessons module. The basic elements of the Lesson Packages — how they work and how they’re managed — are outlined here on the ASAP Support site. So let’s take a look at how they can benefit your organization.
First, what are Lesson Packages?
Let’s imagine that Samantha, a customer, wants to purchase eight private dance lessons for the upcoming school term. She doesn’t know the details of the lessons yet. But she wants to make the payment and the commitment today. Now, with Lesson Packages, she can do this. By going online to […]

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February 2014

Community School of Music and Arts Launches a More User-Friendly System

By |February 28th, 2014|

Just in time for the busy summer class and camp registration season, CSMA announced a new online registration system that would “provide a more user-friendly experience for CSMA students, as well as streamline internal processes for CSMA staff. ” We’re proud to welcome Community School of Music and Arts to ASAP!

Founded in 1968, CSMA is Northern California’s largest non-profit provider of arts education programs, and one of only ten such schools its size nationwide. Annually, CSMA directly serves over 20,000 students a year through visual arts and music classes, lessons, camps and community events. Their in-school programs alone reach 10,000+ students in over 30 schools across Silicon Valley.

For many years, CSMA had operated under a homegrown system for registration and data management but that solution had finally reached its last useful update. It was time to upgrade to a system that could handle all of its needs—from Family Accounts to real-time Reporting. Without question, CSMA is a unique client; however, so many community schools face this same decision point in managing their administrative technology that we’ve added what we hope is useful detail and insight into user feedback that prompted such a transition and the benefits gained. […]

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